The Nothing Subscription

Refund Policy

The Nothing Subscription
Last updated: 14 November 2026

The short version

You can get a full refund within 14 days of any payment. That covers your first payment and every monthly renewal. No reason needed. No conditions.

How to get a refund

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

To request a refund:

  • Go to paddle.net and choose "Request refund"; or
  • Use the link in your Paddle receipt email.

Paddle returns the money to your original payment method. Your bank may take a few days to show it.

If you get stuck, email support@nothingsubscription.com with the email address you used to pay, and we will help.

After a refund

A refund does not cancel your subscription. To stop future payments, also cancel using the "Manage subscription" link in any Paddle email, or at paddle.net.

After 14 days

After 14 days, that payment is generally not refundable. You can still cancel at any time to stop future payments.

Your legal rights

This policy is in addition to your rights under the law where you live. Nothing here limits them. Paddle's own Refund Policy is at paddle.com/legal/refund-policy.

Chargebacks

Please request a refund through paddle.net before disputing a charge with your bank. It's faster, and we will say yes within 14 days anyway.

Contact

support@nothingsubscription.com
The Nothing Subscription (Pty) Ltd, registration number 2026/397502/07, South Africa